{"id":12600,"date":"2018-06-06T11:18:55","date_gmt":"2018-06-06T15:18:55","guid":{"rendered":"http:\/\/learnfiberoptic.com\/?page_id=12600"},"modified":"2026-08-10T15:21:40","modified_gmt":"2026-08-10T15:21:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/thefiberschool.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>FiberOptic.com<\/p>\n<p>Effective Date: Aug 10th, 2026<\/p>\n<p>IMPORTANT NOTICE REGARDING TEXT MESSAGING<\/p>\n<p>DATA<\/p>\n<p>FiberOptic.com (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.<\/p>\n<h3><strong>1. Information We Collect<\/strong><\/h3>\n<p>We collect the following types of information:<\/p>\n<p><strong>Personal Information:<\/strong><\/p>\n<ul>\n<li>Name, email address, phone number, physical address<br \/>\n\u2022 Payment information when you make a purchase or request a quote<br \/>\n\u2022 Opt-in records and timestamps for all communication channels (SMS, email, etc.)<\/li>\n<\/ul>\n<p><strong>Non-Personal Information:<\/strong><\/p>\n<ul>\n<li>IP address, browser type, device information<br \/>\n\u2022 Website usage patterns and analytics<br \/>\n\u2022 Cookies and similar technologies<\/li>\n<\/ul>\n<p><strong>Customer Communication:<\/strong><\/p>\n<ul>\n<li>Records of inquiries and service requests<br \/>\n\u2022 Appointment details and preferences<br \/>\n\u2022 Service history and feedback<\/li>\n<\/ul>\n<h3><strong>2. How We Use Your Information<\/strong><\/h3>\n<p>We use collected data for:<\/p>\n<ul>\n<li>Providing and improving our services<br \/>\n\u2022 Processing transactions and payments<br \/>\n\u2022 Communicating with you about your inquiries, appointments, and promotions<br \/>\n\u2022 Enhancing website functionality and user experience<br \/>\n\u2022 Ensuring security and fraud prevention<br \/>\n\u2022 Maintaining records of your communication preferences and consent<\/li>\n<\/ul>\n<h3><strong>3. SMS Messaging &amp; Compliance<\/strong><\/h3>\n<p><strong>Text Message Program Terms &amp; Conditions<\/strong><\/p>\n<p>By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.<\/p>\n<p><strong>Opt-In &amp; Consent:<\/strong><\/p>\n<ul>\n<li>You will only receive messages if you have explicitly opted in<br \/>\n\u2022 We maintain timestamped records of all opt-in actions<br \/>\n\u2022 We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws<\/li>\n<\/ul>\n<p><strong>Opt-Out Instructions:<\/strong><\/p>\n<ul>\n<li>You can cancel SMS notifications at any time by replying &#8220;STOP&#8221;<br \/>\n\u2022 You will receive a final confirmation message, and no further messages will be sent unless you re-opt in<br \/>\n\u2022 All opt-out requests are processed immediately.<\/li>\n<\/ul>\n<p><strong>Message Frequency &amp; Content:<\/strong><\/p>\n<ul>\n<li>Message frequency varies based on your interactions with our business<br \/>\n\u2022 Messages will be directly related to the services you have requested<br \/>\n\u2022 We do not send promotional content without specific consent<\/li>\n<\/ul>\n<p><strong>Help &amp; Support:<\/strong><\/p>\n<ul>\n<li>Reply &#8220;HELP&#8221; for assistance or contact us at Support@fiberoptic.com<br \/>\n\u2022 Customer support is available during regular business hours<\/li>\n<\/ul>\n<p><strong>Carrier Information:<\/strong><\/p>\n<ul>\n<li>Standard message and data rates may apply<br \/>\n\u2022 Carriers are not liable for delayed or undelivered messages<br \/>\n\u2022 Supported carriers include AT&amp;T, Verizon, T-Mobile, Sprint, and most regional carriers<\/li>\n<\/ul>\n<p><strong>SMS Data Protection Statement<\/strong><\/p>\n<p>No mobile information will be shared with third parties\/affiliates for marketing\/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.<\/p>\n<p>We implement strict data protection measures to safeguard your SMS opt-in information and consent records.<\/p>\n<h3><strong>4. Information Sharing &amp; Disclosure<\/strong><\/h3>\n<p>We do not sell, rent, or trade personal information. We may share information with:<\/p>\n<p><strong>Service Providers:<\/strong><\/p>\n<ul>\n<li>Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)<br \/>\n\u2022 SMS aggregators and providers solely for the purpose of delivering messages you&#8217;ve consented to receive<br \/>\n\u2022 All service providers are contractually obligated to maintain confidentiality and security<\/li>\n<\/ul>\n<p><strong>Legal Compliance:<\/strong><\/p>\n<ul>\n<li>If required by law, legal process, or to protect our rights<br \/>\n\u2022 In response to valid law enforcement requests or court orders<\/li>\n<\/ul>\n<p><strong>Business Transfers:<\/strong><\/p>\n<ul>\n<li>In case of mergers, acquisitions, or sale of assets<br \/>\n\u2022 In such cases, your data remains protected under the terms of this policy<\/li>\n<\/ul>\n<p>All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.<\/p>\n<h3><strong>5. Data Security<\/strong><\/h3>\n<p>We implement and maintain reasonable security measures to protect your personal information:<\/p>\n<ul>\n<li>Encryption of sensitive data in transit and at rest<br \/>\n\u2022 Secure access controls and authentication mechanisms<br \/>\n\u2022 Regular security assessments and updates<br \/>\n\u2022 Employee training on data protection<br \/>\n\u2022 Breach notification protocols in accordance with applicable laws<br \/>\n\u2022 Secure backup systems and disaster recovery procedures<\/li>\n<\/ul>\n<p>Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.<\/p>\n<h3><strong>6. Cookies &amp; Tracking Technologies<\/strong><\/h3>\n<p>We use cookies and similar technologies to:<\/p>\n<ul>\n<li>Analyze site traffic and user behavior<br \/>\n\u2022 Remember your preferences<br \/>\n\u2022 Improve website functionality and user experience<br \/>\n\u2022 Measure the effectiveness of our services<\/li>\n<\/ul>\n<p>You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.<\/p>\n<h3><strong>7. Your Rights &amp; Choices<\/strong><\/h3>\n<p>You have the right to:<\/p>\n<ul>\n<li>Access, update, or delete your personal information<br \/>\n\u2022 Opt-out of marketing emails by clicking &#8220;unsubscribe&#8221; in our emails<br \/>\n\u2022 Opt-out of SMS messages by replying &#8220;STOP&#8221;<br \/>\n\u2022 Request information on how we process your data<br \/>\n\u2022 Withdraw consent at any time for future communications<br \/>\n\u2022 Lodge a complaint with a supervisory authority if you believe your rights have been violated<\/li>\n<\/ul>\n<p>To exercise these rights, please contact us using the information in Section 10.<\/p>\n<h3><strong>8. Third-Party Links<\/strong><\/h3>\n<p>Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by {{location.name}}.<\/p>\n<h3><strong>9. Changes to This Privacy Policy<\/strong><\/h3>\n<p>We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.<\/p>\n<h3><strong>10. Contact Us<\/strong><\/h3>\n<p>If you have questions about this Privacy Policy or how your information is handled, contact us at:<\/p>\n<p>FiberOptic.com<\/p>\n<p>Tel\u00e9fono: (877) 529-9114<br \/>\nEmail: Training@fiberoptic.com<br \/>\nWebsite: TheFiberSchool.com<\/p>\n<p>By using our website and services, you consent to this Privacy Policy.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>FiberOptic.com Effective Date: Aug 10th, 2026 IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA FiberOptic.com (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) DOES NOT share customer opt-in information, including phone numbers and consent records, with [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12600","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - 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