Job Description
\nHow You Will Contribute:<\/p>\n
<\/p>\n
Reporting to Jason Wissman and Rich Nautel, Ciena\u2019s Metro Technicians perform tasks relevant to the addition and removal of optical, DCN, power, etc. equipment on live and non-live networks. The team operates in a highly reliably motion, reinforced by a team culture that every person contributes and has the authority to highlight areas of concern. Swarming to solve problems is an everyday occurrence. Every person brings a unique skill set to the team and the team uses that uniqueness to become stronger and better able to serve the customer.<\/p>\n
Assist in Basic Testing of associated hardware to support successful job completion with high quality while meeting or exceeding customer expectations
\nTake direction from Project Managers, Site Leads and Remote Testers
\nComplete and submit time and expense reporting and project documentation (redlines and EDPs) in a timely and accurate manner
\nRead and become familiar with all the requirements for each job ad written in the Job Methods of Procedure prior to job kickoff meetings
\nAssure that all job materials, IRM, tools, and test equipment are on-site and accounted for prior to the start of each job
\nRemove trash and debris from job sites daily, making sure all job materials are removed prior to trash removal
\nSafely operate company owned and rented vehicles
\nInstall\/remove components with live networks including Ladder rack, fiber raceway and rack\/cabinet
\nPerform lacing for power cabling and signal cabling
\nFocus on fiber for running\/cleaning\/removing fiber patch cords and terminating to FDPs (Fiber Distribution Panels)
\nPerform rectifier\/PDU installations\/removals
\nAnalyze Engineering Design Packages (EDP) and Visio Drawings
\nPerform on-site physical audits, and in-process or final quality inspections (Virtual Audits)
\n75-100% US Travel is required for this role. When you are on a job, you will likely be traveling. We do work to keep you in your home market when we can, but that is not always possible. There will be opportunities for PTO and breaks, as well as some weekends at home. Details to be further discussed during interview.<\/p>\n
The Must Haves:
\nCandidate\/incumbents must meet the minimum qualifications as detailed below or have a combination of education and\/or experience deemed equivalent<\/p>\n
High School Diploma a must, post high-school training preferred.
\nProficient at installing multiple vendors\u2019 equipment
\nGood written and verbal communication skills
\nProvide and maintain a valid driver\u2019s license and vehicle insurance
\nProvide and maintain a satisfactory Motor Vehicle Report
\nBe able to learn and apply new skills in a timely manner
\nGreat time management and documentation skills
\nThe ability to work long hours
\nWorking knowledge of Microsoft Office
\nThe ability to lift\/carry up to 50lbs
\nClimb ladders safely by maintaining balance and able to use tool and carry materials while utilizing ladders
\nHave sufficient hand strength and dexterity to use industry specific tools
\nModule insertion into the equipment following ESD guidelines
\nThe ability to distinguish colors and fine print accurately
\nInterface with customers to ensure understanding of customer\u2019s requirements
\nComfort escalating problems for resolution as required
\nBasic understanding\/working knowledge of Troubleshooting
\nAnalysis\/critical thinking skills: See multiple relationships; go beyond immediately presented information by probing deeper to get at the root of a problem
\nTime Management
\nMaintain working knowledge of fiber optics cabling (install, clean, scope, etc.)
\nMaintain proficient knowledge of DC power concepts and performs -48DC power work on live systems, with minimal supervision, once fully trained.<\/p>\n
Assets:<\/p>\n
Previous Field Tech experience
\nPay Range:<\/p>\n
The annual pay range for this position is $50,100 – $80,000 USD<\/p>","protected":false},"author":200,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"Dallas, Denver, Portland, Chicago","_application":"eaubin@ciena.com","_company_name":"ciena.com\/careers","_company_website":"http:\/\/ciena.com\/careers","_company_tagline":"ciena.com\/careers","_company_twitter":"ciena.com\/careers","_company_video":"http:\/\/ciena.com\/careers","_filled":0,"_featured":0,"_remote_position":1,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[355],"job-types":[147],"class_list":["post-28519","job_listing","type-job_listing","status-publish","hentry","job-type-full-time"],"yoast_head":"\n